Tribe Dynamics offers a Shopify Custom App. If your company's eCommerce store is hosted on Shopify, you can provide Tribe Dynamics with permission to access limited data on orders made through your store.
Subsequently, you can access Shopify data regarding creators' discount code usage in your Tribe Dynamics account. Simply put, you are connecting your eCommerce channel with your Tribe Dynamics account to:
Gain a more complete understanding of the returns driven by your affiliates
See if creators are ordering product from your store when provided with a promo code that holds a gift card balance
Additional benefits include efficiency gains for your social team, as well as increased capacity to leverage data when deciding when and how to activate your creator community.
How does the integration work?
If you choose to set up the integration, you'll be able to input discount codes created in your Shopify dashboard into an Creator's Profile.
Our software will automatically associate orders that use that discount code with the relevant Creator Profile. Other Shopify data points we can then attribute to your Creator Profiles include:
The number of times the code was used
The last time the code was applied to an order, and
The total revenue driven by these orders.
Once a discount code is added, Tribe Dynamics is able to pull 60 days of historical data (if applicable) and pull updates for subsequent orders every 24 hours thereafter.
How does the Shopify Integration work?
Tribe Dynamics will perform the following actions through the integration:
Read discount codes applied to Shopify orders so that we can map information to the relevant Creator Profile
Recognize when an order is created and modified in order to display the latest data in your Tribe Dynamics account
Access the Order Subtotal, defined as the Total Price including Discount, excluding Shipping, Tax, and Tips.
Your Tribe Dynamics account will only display data from your Shopify Store. Please review the Privacy Policy for additional details.
How do I get started?
Once you've connected with your internal stakeholders, including your eCommerce team, follow the below steps.
Head to your Account Settings page, and click on Initiate Setup next to Shopify
We'll set up your Shopify Custom App and reply to you in 1-2 business days to complete the final set up. You'll need to be logged in to both Tribe Dynamics and your Shopify Partner dashboard. If you need to invite a new team member to your Tribe Dynamics account to complete this part of the setup process, you are able to do so via the Account Settings page.
Once you've received your confirmation email, head back to the Account Settings page and click the Connect Shopify Store button.
You'll be redirected to Shopify to review the details of the Custom App and complete the install.
After the installation is complete, you'll be redirected back to your Tribe Dynamics account where you'll see the Connect Shopify Store button replaced by a Shopify Store Connected message.
Head to a Creator Profile to add a code and begin tracking revenue and usage data.
How do I remove the integration?
In the Shopify Partner dashboard, navigate to the Apps page and find the relevant Custom App (usually named Tribe Dynamics - Your Brand). Simply select Delete to disconnect your store.
Next, on your Account Settings page, hover over the Shopify Store Connected message, and select Disconnect Shopify Store.
⚠️ Warning: By deleting the integration, you will no longer be able to store discount codes in your Tribe Dynamics account and track the associated data. All archived Tribe Dynamics accounts will automatically disconnect the integration.